All SLCTVE purchases made directly on our website located at (slctve.com) are final sale and we are unable to accept returns or refunds on our products. In some cases, we may offer refunds if the items that were delivered to you are damaged. Please note: The refunded amount you may get will be less than the amount you paid during the checkout i.e. the service and transaction fees.
Need help?
Contact us at hello@slctve.com for questions related to refunds and returns or if your product arrived damaged.
Refund Policy for Digital Downloadable Products
As all Downloadable/Virtual/Digital products are intangible goods, therefore all digital sales/purchases/orders made directly on SLCTVE (hereby referred as slctve.com) are final sale and we are unable to provide any refunds for them. If you have any questions regarding digital products, please feel free to contact us at hello@slctve.com beforehand.